Archive for July, 2013

Are you getting the latest News and Updates?

July 25, 2013

If your browser has been caching web pages, and you have not recently cleared your cache, you may not be seeing the latest News and Updates on the EnergyU home page. To ensure that this section of the home page updates for you, right-click in the blue News and Updates area, and then click Refresh from the popup menu.

Refresh Your News and Updates

One more step to prevent caching problems…

July 24, 2013

Caching problems can prevent EnergyU from displaying properly. To ensure that all elements are able to update and display as they should, it is recommended that you allow IE to check for newer versions of stored pages. Under Tools>Internet Options click the Settings button in the Browsing history area. Under Temporary Internet Files DO NOT check Never; Automatically is the recommended setting.

Check for new pages

Clear IE Cache to Prevent Problems

July 22, 2013

For EnergyU administrators, it is good practice to have IE set up to clear the cache on exit. To do this, go to Tools > Internet Options and on the Advanced tab check the box next to Empty Temporary Internet Files folder when browser is closed. Clearing the cache will help ensure proper display of Administrator, and is especially important if multiple EnergyU users are logging on using the same computer.

IE Settings

Updated Course Meets New OSHA Training Requirements

July 17, 2013

We are pleased to announce a new version release of the OS-0102 Hazard Communication course. This new version incorporates enhanced content and interactive media, and reflects the Globally Harmonized System of Classification and Labeling of Chemicals training requirement. The OSHA deadline for completion of this training component is December 1, 2013. Administrators with current access to OS-0102 should have received an email with instructions on how to begin using the new version. If you did not receive an email, or if you subscribe to the gas library and would like access to this course, please contact EnergyU support.

New Version Release of UGE-0200 Customer Contact

July 16, 2013

We are excited to announce a new version release of the UGE-0200 Customer Contact course. This new version incorporates enhanced content and interactive media to describe concepts and behaviors for increasing customer satisfaction through appearance, communication, and conflict resolution techniques. Administrators with current access to UGE-0200 should have received an email with instructions on how to begin using the new version. If you did not receive an email, or if you subscribe to the gas library and would like access to this course, please contact EnergyU support.