In response to survey feedback, we have created a new course for EnergyU Administrators: EnergyU Course Basics.
This course is part of certificate MEAAdmin and includes information on understanding course assignments, status, updates, resets, and much more. Additional training courses will be coming soon.
Questions? Contact productsupport@meaenergy.org
When setting up a new user, the employee ID entered must match in all locations:
If the employee ID does not match in ALL locations where user records are required, record transfers will not be successful.
IMPORTANT: If a change is made to the MEA Employee ID in ISN, any MEA records previously associated with that individual will no longer pull correctly in ISN reports. YOU MUST REQUEST A COMPLETE HISTORICAL TRANSFER OF MEA RECORDS if a change is made to the MEA Employee ID in ISN.
BEST PRACTICE: Leave employee ID fields blank if you do not know for certain that the number entered will be the employee’s permanent number. If an employee ID must change, first change the number in ISN, then change the number in EnergyU, then request a transfer of all historical data. Please be aware that there is a fee for custom transfers.
MEA Course developers have been busy this pandemic year, updating EnergyU course content to replace all Flash animations and audio. The 195 library update has been completed. We are now in the home stretch to complete the 192, ASME, OS, and UGE libraries before we ring in the new year.
Past updates have been announced at least a week in advance via the EnergyU blog. In order to ensure all library updates are completed by the end of the year, we find it necessary to change our notification process. Individual notifications will no longer be made. You may view the course maintenance schedule by logging in to EnergyU and clicking on the link to the shared Google tracking document on your dashboard. Please be aware that updates will continue almost daily beginning November 2, 2020. Course maintenance will take place weekdays between 5:00pm–9:00am Central time, and also on weekends between 8:00am–10:00pm Central time. This schedule will allow us to have fewer courses deactivated at a time and will ensure rapid completion of the updates. Current status:
Questions? Contact MEA Product Support
Course maintenance is now complete on the following courses:
Remember… After a course has undergone maintenance, it is important that users verify a status of “Not started” to ensure proper recording of a new score.
Course maintenance is now complete on the following courses:
Remember… After a course has undergone maintenance, it is important that users verify a status of “Not started” to ensure proper recording of a new score.
The following courses are scheduled to undergo maintenance on Saturday, October 17, 2020. Courses will be offline beginning Friday, October 16 at 6:00 p.m. CDT:
We expect maintenance to be completed by Monday, October 19 at 12:00 p.m. noon CDT. A blog post will go out when maintenance is completed.
Remember… After a course has undergone maintenance, it is important that users verify a status of “Not started” to ensure proper recording of a new score.
The following courses are scheduled to undergo maintenance on Saturday, October 10, 2020. Courses will be offline beginning Friday, October 9 at 6:00 p.m. CDT:
We expect maintenance to be completed by Monday, October 12 at 12:00 p.m. noon CDT. A blog post will go out when maintenance is completed.
Remember… After a course has undergone maintenance, it is important that users verify a status of “Not started” to ensure proper recording of a new score.
Course maintenance is now complete on the following courses:
Remember… After a course has undergone maintenance, it is important that users verify a status of “Not started” to ensure proper recording of a new score.
We have added links in a couple locations to make it easy to request additional EnergyU licenses. The link will initiate an email request, with appropriate subject line, using your email program. We will keep a copy of the request on file for reference.
From the EnergyU Administrator Dashboard, click the link in the TIPS AND TRICKS widget.
From the LMS Support page use the Request Additional Licenses button at the top of the page.
The email request will be kept on file for future reference.
Always make sure to include your company name, company ID, and contact information when requesting additional licenses.
The following courses are scheduled to undergo maintenance on Saturday, September 19, 2020. Courses will be offline beginning Friday, September 18 at 6:00 p.m. CDT:
We expect maintenance to be completed by Monday, September 21 at 12:00 p.m. noon CDT. A blog post will go out when maintenance is completed.
Remember… After a course has undergone maintenance, it is important that users verify a status of “Not started” to ensure proper recording of a new score.
